Exciting has strict production follow-up management. They can solve quality problems and avoid risks. This saved me time and money. I am very satisfied with the work performed.
Jason Wong
CEO of wongsite.com
I did a small test order first, everything went very well. l received my firstorder and everything was fine. My agent was very friendly, helpfulcaring and offered better solutions to me.
Jason Wong
CEO of wongsite.com
Working with you is 100% worth it. My original supplier’s production was delayed, so I contacted you to help me quickly find a new factory. Finally, I received high-quality products within 2 months.
Jason Wong
CEO of wongsite.com
Frequently Asked Questions (FAQs)
What features does your service offer?
We are an international procurement company that helps businesses from around the world enter the Chinese market and successfully procure in China. Provide OEM/ODM services. If the customer has a favorite product, they can send it to us and we will provide you with a quotation for the corresponding product. Our services include managing the entire procurement process from pricing to specifications, sample approval, quality inspection, and transportation. Overall, we focus on procuring high-quality products for our customers in China
Can you arrange door to door deliveries?
we understand the value and convenience of doorto-door delveries for our cients and,in many cases, we can certainly arange these for you
With ou extensive logistical capabiiy and the soid artnershios we have with trusted freicht and loistics providers, we coordinate theentre loisical proces. Thisincudeeverything from picking up the products from the supplier’s warehouse, managing the mecessary customs clearance and import procedures,right through to deliery to yourspecified location.
Howeve,it’s important to note that while we faciitate the logjistical proces,the buyer would need to act as the importing party. Essentialy,this means thathe buyer wouldoe responsiole or ensuring the goods comply with ocalimport reowations and reourements, and paving anv duies or taxes associated with the imoor
We strive to offer as much assistance as possible in this process,providing guidance and offering igorous coordination to ensurethe process is as smooth as possiblePlease keep in mind that we abide by allocal and international laws surrounding imports and exports, and we encourage our buvers to do the same
In summany, while dor to-door deliery can often be organized, t does come with aditionalresponsibiities for you as the buyer.Howeve, we sourcing wilprovide support and guidance throughout the entire process to make this as hassle-free as possible.
Are the goods insured?
we place great emphasis on securing your goods during transit. When it comes to insurance, the responsibility for this depends largely on the International Commercial Terms (INCO terms) that are agreed upon during the negotiation process.
1. EXW (Ex Works)
Under Ex Works terms, the buyer is responsible for arranging and covering all costs, including insurance, from the moment the goods leave the manufacturer’s premises.
2. FOB (Free on Board)
Under Free on Board terms, the seller is responsible for the goods until they are loaded on board the ship at the port of departure. Once the goods are onboard the ship, the buyer assumes all responsibility, including insurance.
3. CIF (Cost, Insurance, and Freight)
nder CIF terms, the seller is responsible for insuring the goods during transit to the port of destination. While this provides some cover, the buyer may want to consider additional insurance for any risks not covered under the CIF terms.
It’s important to carefully review and understand the INCO terms before selecting an option. We are more than happy to discuss these terms with you to ensure you fully understand the implications in terms of cost, risk, and responsibilities, including the matter of insurance.
we advise our clients to consider comprehensive insurance to protect against potential loss or damage of goods during shipment. There are various types of transit insurance available for international shipments, and we can guide you in understanding your options. We always recommend taking steps to ensure your goods have adequate insurance coverage, offering you peace of mind throughout the shipping process.
What are the custom duties on the products?
Custom duties are taxes imposed by the importing country’s government on goods shipped from overseas. These duties can vary significantly based on the type of product, its value, its country of origin, and other factors. The customs authorities of the importing country are responsible for setting and collecting these duties.
we can provide you with general guidance on customs duties. However, determining the exact amount of custom duties applicable to your specific products is beyond our control as it is governed by your local customs authority.
Most local authorities offer online resources or portals where you can check for duties. These tools often allow you to input detailed information about your products (for instance, the Harmonized System (HS) code, which is a standardized system of names and numbers to classify traded products) and in return, they provide you with an estimated amount or rate of duty that will apply to your products upon importation.
We encourage you to consult these resources or engage a licensed customs broker or a freight forwarder who has expertise in this area. It is essential to have a correct understanding of any customs duties, as these will form part of the total cost of bringing your products from the supplier to their final destination.
While we do our utmost to facilitate a smooth procurement and shipping process, we do advise that you stay informed about your responsibilities as an importing party, including payment of customs duties. We are here to support your procurement needs and assist you through this process wherever possible, but the ultimate responsibility for meeting import regulations and paying any applicable duties rests with the buyer.
